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Core Engine — Smart City Platform
The foundational platform required by all 15 Smart City plugins — Auth, RBAC, Organization, Notifications, Audit Log & Plugin Manager
- Authentication — Username/Password + Phone OTP (Firebase)
- RBAC — Role & permission matrix per plugin
- Organization structure — Departments, positions, staff
- Plugin Manager — Enable/disable, license, health check
Citizen Complaint System
Online complaint & incident reporting for citizens with real-time tracking
- Online complaint submission with photo & GPS
- Real-time status tracking
- Staff assignment & case management
- LINE notification integration
Public e-Service Portal
One Stop Service online portal for citizen requests, permits, and payments
- One Stop Service online portal
- Request & permit submission
- Online appointment booking
- Online fee payment
e-Document Management (e-Saraban)
Digital government document management with automated numbering and tracking
- Digital document send/receive
- Automated document numbering
- Routing & assignment system
- Pending document tracking
Tax & Revenue Collection
Local tax management with property tax calculation and electronic invoicing
- Taxpayer registry management
- Property tax calculation
- Electronic invoicing & receipts
- Real-time revenue dashboard
Smart CCTV Dashboard
AI-powered CCTV monitoring dashboard with anomaly detection and alerts
- Map-based camera dashboard
- AI anomaly detection
- Video playback & search
- Automatic event alerts
Smart Waste Management
Waste collection route planning with IoT sensor support and citizen reporting
- Map-based bin registry
- Collection route planning
- IoT bin sensor support
- Citizen dumping reports
Flood & Disaster Warning
Real-time flood monitoring with sensor integration and emergency alerts via LINE/SMS
- Flood risk zone mapping
- Real-time water level monitoring
- LINE/SMS advance warnings
- Disaster command center
Smart Water Management
Community water utility management with meter reading, billing, and online payment
- Water user registry
- Meter reading & billing
- Electronic invoicing & receipts
- Online water bill payment
Smart Street Lighting
Street light management with fault reporting, repair tracking, and IoT control
- Map-based light installation registry
- Fault reporting (citizen + staff)
- Repair assignment & tracking
- Maintenance cost statistics
City GIS Platform
Digital city map with multi-layer spatial data, analysis, and planning tools
- Multi-layer digital city map
- Infrastructure & road spatial data
- Points of interest mapping
- Risk area analysis
Traffic Management
Real-time traffic monitoring with camera integration and accident analysis
- Congestion hotspot mapping
- Real-time traffic monitoring
- Frequent accident analysis
- Alternative route planning
Tourism & Local Economy
Tourism and OTOP marketplace portal with visitor statistics and event promotion
- Tourist attraction & OTOP registry
- Online tourism map
- Community products directory
- Visitor statistics
Community Health Platform
Community health management for elderly care, home visits, and vaccination tracking
- Elderly & disabled registry
- Home visit records
- Community health tracking
- Appointment & vaccination reminders
Childcare Center Management
Daycare center management with child development tracking and parent communication
- Child, parent & teacher registry
- Child development records
- Attendance & check-in system
- Parent news communication
City Data Platform (CDP)
Unified city dashboard aggregating data from all systems with Open Data portal
- Unified data dashboard from all systems
- Real-time city map
- Open Data portal for citizens
- Executive summary reports